Once your order is placed, we ship your in stock items within 5 business days. 

You may get an email regarding out of stock items. We will give you the option to have your in stock items ship before the out of stock items are back in stock.

We ship using the United States Postal Service. Packages under 16 oz. will ship via First Class Mail at a flat rate. Packages greater than 16 oz. will ship via Priority Mail and is based on total package weight.  We will do our best to use the least expensive method of postage, such as flat rate whenever possible. If you over paid in shipping at checkout, we will also do our best to refund you the overage.

Once your package is shipped, you will be sent an email with shipping confirmation and a tracking number. We are not responsible for lost packages. Please do contact us at jen@zinzeudo.com if your package seems to be taking longer than usual, or is not trackable with the tracking number provided. We will do our best to assist you in locating the package.